Refund Policy
Last Updated: 16th December 2025
Thank you for choosing RMVS SALES AND MARKETING PRIVATE LIMITED. We strive to deliver high-quality clothing products that meet your expectations. However, if you are not fully satisfied with your purchase, we are here to help. Please review our policy below for detailed information on returns, refunds, store credits, and exchanges.
Eligibility for Returns
Items are eligible for return if requested within seven (7) days from the date of delivery. To qualify for a return or exchange, the product must:
Be unused, unaltered, and in original condition
Have undamaged original packaging
Include all tags, labels, accessories, and manuals
Items that show signs of wear, usage, washing, alteration, or damage will not be accepted.
Initiating a Return
To initiate a return, please contact our customer support team to request a Return Merchandise Authorization (RMA) number.
Email: rmvabcde@gmail.com
Once your RMA is approved, securely pack the product in its original condition and include proof of purchase (receipt or invoice). Send the package to the address below:
RMVS SALES AND MARKETING PRIVATE LIMITED
1st Floor, House Number: 205-B, Plot Number: 222
Dhaka Village, New Delhi – Delhi 110009
📧 rmvabcde@gmail.com
📞 +91 9319170344
Returns sent without an RMA number may not be processed.
Important Information
Customers are responsible for return shipping costs unless the product is defective, damaged, or incorrect.
We strongly recommend using a trackable and insured shipping service.
RMVS SALES AND MARKETING PRIVATE LIMITED is not responsible for lost or damaged return shipments.
Refund Process
Once your return is received, it will be inspected to confirm eligibility.
Refunds, store credits, or exchanges are processed within seven (7) business days of receiving the returned item.
Refunds may take 1–2 billing cycles to appear on your credit or debit card, depending on your bank or card issuer.
You will receive an email notification once your refund, store credit, or exchange has been completed.
Exceptions to Returns
The following items are not eligible for return or exchange:
Products purchased on sale or marked as “FINAL SALE”
Gift cards and software or digital downloads
Special-order or customized items
Items damaged due to misuse, improper handling, or unauthorized modifications
If you receive a product that is damaged, defective, or incorrect, please contact us immediately so we can arrange a replacement or expedited refund.
Contact Us
For any questions or concerns regarding returns, refunds, or exchanges, please contact us:
RMVS SALES AND MARKETING PRIVATE LIMITED
📍 Building No./Flat No.: SHOP A-01 S.NO.2 EURISKA
Road/Street: NR NEW DELHI SCHOOL MOHAMADWADI PUNE CITY
City/Town/Village: Pune
District: Pune
State: Maharashtra
PIN Code: 411060
📧 rmvabcde@gmail.com
📞 +91 9319170344