POLICY – RMVS SALES AND MARKETING PRIVATE LIMITED
1. Eligibility
We offer returns and exchanges on most products within 7 days of delivery, provided the item is:
Unused
Unwashed
In original condition with tags intact
2. Non-Returnable Items
The following items cannot be returned or exchanged:
Innerwear
Customized or altered garments
Items marked “Final Sale”
3. Process
To initiate a return or exchange, contact our customer support with your order number and product images.
Once approved, you may ship the product back to us.
Return shipping charges are borne by the customer unless the item is defective or sent in error.
4. Refunds
Refunds (if applicable) will be issued to the original payment method within 5–7 working days after the returned item passes quality checks.
Refunds will be credited back to the original payment method used at purchase.
Exceptions / Exchange Details
If the item is damaged or defective, customers can request a replacement or full refund.
Exchanges are processed only if the same item/size is available.
Company Contact Information
RMVS SALES AND MARKETING PRIVATE LIMITED
Address: Building No./Flat No.: SHOP A-01 S.NO.2 EURISKA
Road/Street: NR NEW DELHI SCHOOL MOHAMADWADI PUNE CITY
City/Town/Village: Pune
District: Pune
State: Maharashtra
PIN Code: 411060
Email: rmvabcde@gmail.com
Phone: +91 9319170344